Bonus terms & conditions apply.
Contact Us
Games to try
Games to try
How to reach us
You can contact us through the live chat on the site, available 24/7. Live chat is usually the quickest way to ask a question or report a problem.
You can also e-mail our support team at support@casinobettom-uk.com. Please use the e-mail address linked to your account where possible, so we can help you securely.
What to have ready when you write
Providing clear details helps us understand your request and respond more efficiently. Please include:
- Your username or other account details requested by our support team.
- The game, deposit, withdrawal or other transaction concerned.
- The date and approximate time when the issue occurred.
- Any relevant error message or information about what happened.
Common questions we help with
- Account access, personal details and verification.
- Deposits, withdrawals and transaction status.
- Bonus terms, eligibility and account credits.
- Technical issues, game display and site access.
If your question concerns a particular transaction or game, tell us which one so we can look into the correct account activity.
Complaints
If you are unhappy with our service or the way an issue has been handled, please e-mail support@casinobettom-uk.com and put Complaint in the subject line.
We will acknowledge your complaint and reply once it has been checked. Please include a clear description of the matter, the relevant account or transaction details, and the outcome you are seeking.
Our team will look into the information provided and explain the position as clearly as possible. Please keep any previous correspondence about the matter when you contact us.
